In Proud Partnership With
In Proud Partnership With
As a long-term wheelchair user and assistance dog handler, I have come across some incredible places that prioritize accessibility and truly value its importance. Unfortunately, I’ve also encountered places that need improvement. The stress and anxiety of entering unfamiliar spaces and wondering if my needs will be met is all too familiar. But I refuse to let discrimination or negative experiences hold me back. Instead, I am committed to advocating for better training and awareness around accessibility. My journey has shown me that I am not alone, and this is why I founded Accessibility For You.
At Accessibility For You, we are committed to ensuring that everyone, regardless of their ability, has equal access to the same opportunities and services. That’s why we offer a comprehensive range of access audits, which are meticulously verified by our highly qualified and experienced access auditors. To guarantee the accuracy and reliability of our audits, we also provide photographic evidence, ensuring that users have all the information needed to make informed decisions. Plus, our prices are available for a range of prices, so our audits are affordable for any budget.
– To use printed resources in the entrance of a business so users don’t have to do endless prior research (unless they choose to) and can just turn up like everyone else
-The printed resources can be accessed by those who don’t want to use/struggle to use a digital only platform but still need access the accessibility information
-Provides businesses with the opportunity to improve their accessibility through physical changes or staff training
-Provides a way of advertising and celebration of the improvement methods that have been invested in through the use of gold, silver or bronze star rating system
As a customer/ potential customer do you want to shout out about an experience/business? Facts only not personal attacks
This is a cost effective version of an accessibility audit where the business completes the audit themselves using a comprehensive questionnaire which will supplied by Accessibility For You.*
This is slightly more expensive but a qualified access auditor will visit your business and carry out the audit themselves. This audit will be carried out in ‘secret shopper style ‘ to gain a true reflection of the customer service and customer experience as someone with additional needs.
* All services are verified by a qualified access auditor and accompanied with photo evidence to ensure user ease when viewing the information and trust in its accuracy.
Following the self audit or inperson audit, the business will be provided with a sign (displaying the information identified during the audit) which should prominently in their entrance to inform users of their accessibility.
The audit information will also be displayed in the accessibility directory on my website to enable users to research businesses if they choose to.
The accessibility audits will be dated and work on a 6 monthly basis to ensure the information given is up-to-date as businesses are constantly changing.
1. Staff Training- Assistance dogs, handler rights and your business
This can be delivered in person or online training (location dependent) It can be delivered to groups.
Whether online or inperson a handler will teach staff about — how to identify assistance dogs,
– how to interact with an assistance dog,
‐ handler rights under the Equality Act,
-what to expect from an assistance dog in your business,
– possible facilities improvements that could be made to accommodate assistance dogs.
2. Staff Training ‐ Disability awareness & customer service
Can be delivered as online training so it’s not location dependent and can be delivered to groups.
The aim of this training is to increase understanding and sensitivity towards people with disabilities and to promote a more inclusive and diverse society.
Following training completion participants will have a brief quiz then awarded a recognized certificate.
3. BSL equipment
Accessibility For You proudly introduces SignSolutions providers of Interpreters Live
Which enables customers or staff to be able to access a BSL interpreter in real-time improving the customer experience for BSL users
By using the gold, silver or bronze star system, potential customers and the general public can easily identify which establishments meet their specific needs.
They can be assured that the staff has a deep understanding of customer rights and that they have the necessary knowledge and equipment to help them.
Choosing a gold, silver or bronze rated establishment provides customers with peace of mind and the knowledge that they are receiving top-notch service.
Where all 3 improvement elements have been invested in and implemented.
Where 2 improvement elements have been invested in and implemented, this maybe any combination of the 3 training improvements above.
Where 1 improvement element has been invested in and implemented
Do you prioritize accessibility and inclusivity, recognizing their crucial importance for creating a truly welcoming and accommodating society for all?
Contact us now to find out how we can help you
– Do you want to highlight your businesses accessibility?
– Have your accessibility efforts recognized by potential customers?
– Do you want to show your business as one with positive corporate social responsibility and show you care about customers needs and meeting them?
– Do you want to share your experience somewhere? Good or bad to help others and to encourage improvement.*
* customer reviews should state facts not personal attacks
Basingstoke Disability Awareness Day
Friday 26th April 2024
Coming Soon
Coming Soon
